Shipping Policy
Shipping Overview
This Shipping Policy explains how we process and deliver physical products sold through this website, including bundled items such as the Smart Snack Box Kit.
Order Processing
Orders are processed after payment confirmation during regular business hours. Processing times may vary slightly during busy periods or holidays.
Delivery Methods
Available shipping options depend on destination and carrier availability. Tracking may be provided where supported by the selected shipping service.
Estimated Delivery Timing
Delivery estimates vary based on location, carrier performance, and regional conditions. Any provided timelines are for general guidance only.
Address Accuracy
Customers are responsible for entering complete and correct shipping information. Delays caused by inaccurate addresses are outside our responsibility.
Lost or Damaged Orders
If an order appears lost or arrives damaged, contact us promptly so we can review the situation and determine the appropriate next steps.
Customs and Import Charges
International shipments may be subject to local customs duties, import taxes, or related fees, which are generally the responsibility of the recipient.
Delivery Confirmation
Once a shipment is marked as delivered by the carrier to the address provided at checkout, responsibility for receipt transfers to the customer.
Policy Changes
We may update this Shipping Policy when necessary, and the most current version will remain posted on this page.